Learn about the steps you need to take to enjoy your Avantis plan
Contact us 1. You choose the Avantis Plan that best suits your healthcare needs 2. Get your Avantis card 3. Download the Avantis Salud App to find out about your personal benefits 4. Contact us to manage your questions and queries with healthcare professionals 5. Enjoy a fast, simple and personal service with the benefit of the Avantis Point System

Avantis Point System

Whatever plan you have chosen your healthcare card is also an Avantis point system:

Building-up your points

Show your card at any of the Avantis Network, and they will add points depending on the product you buy, the pay as you go services you have paid for or the healthcare services you have received.

Remember you can check your Avantis points any time via the Avantis Salud App or on the private access area on the website.

Converting your points

You can convert your Avantis points into consultation or check-up services; non-prescription products like oral, body, skin hygiene, or children products; and even into insurance cover for hospitalization and surgery due to illness or dental treatment due to illness.

All you need to do to convert them is go to any of the Avantis Network centres with your card. One euro equals one point, so you can take off as many euros as points you have or as many as you wish to spend.

Access your account


Services in the event of an accident

Medical assistance will be provided at the AXA List of Health Centres. In the event of an accident covered by your policy, you must contact AXA on the phone numbers indicated, except in the case of vital emergency, and we will give you the details and location of the Health Centre that best suits the injuries suffered.

For assistance in the rest of Spain:

+34 902 40 40 84
+34 91 807 00 55

On your first phone call you must at least provide the following:

  • Personal details of the injured person and type of injuries
  • Details of the group the injured person belongs to and policy number
  • Date, place, and description of the accident

Contact us

If you have any questions, doubts, or requests about our Health Plans,
We’re here to help:

(+34) 900 214 382
Plaza José Arozena Paredes
Edif. Parque Recreativo portal
Oficinas 1º Planta, 38002
S/C de Tenerife

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